![]() They stayed that she couldn’t charge food to the room even though she is on the reservation and she was charging food the entire time from other food places and retail store in the casino with no issues. Also, my wife was disrespected and treated very rude at smash burger inside the casino. Do not disturb sign was on and due to Covid no hotel staff was supposed to enter unless authorized by hotel or the guest. My wife tried to stop the door from opening but that didn’t work and not only was she exposed my family’s safety was compromised not knowing who that could’ve been. During our last staycation with my wife and kids hotel staff entered the room while my wife was in the shower and kids were in the room. I am past diamond member who has always been treated well at this resort/casino.
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